Appointment Tips To Keep Us Both Safe

Off seasons appointments in the Spring and Summer are great times for non-emergency chimney maintenance that includes sweeping and inspections as well as chimney masonry work. Of course, getting your dryer vent cleaned can happen any time of the year and this is still a great time because of the packed chimney schedule during the fall and winter months.

Please note that Ashbusters appointment calendar is traditionally booked up to a month out from October through January. This is why we recommend off season maintenance appointments.

Service Reminders

We do send annual service reminders and confirm all appointments by phone 24 hours in advance.

Emergency Chimney Repair means it cannot wait! If you are having an emergency where there is fire or you feel hot spots in the walls, please call the fire department immediately! If you are experiencing a leak, smoke in your home or other situations where your home is not in immediate danger, built you need the situation addressed quickly. please call and let us know what is going on so we can get someone out to your home as quickly as possible.

24 Hours Before Your Appointment: 

  • Stop using your fireplace, woodstove, or gas stove. For safety’s sake, we need to work with an appliance that is completely cool. As a courtesy, please remove all ash from the firebox. (Place in metal container and put outside away from any combustible material)

The Day of Your Appointment – Remember to:

  • Remove fragile or precious items from the area near the fireplace. We need about 5 to 6 ft around the fireplace to be clear to get our equipment in place.
  • Watch us work, if you’d like. Customers learn a great deal about chimney safety from watching us work, so we encourage it.

Call Ashbusters for a quote today or schedule an appointment here.


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